Altor Security
Overview
The Altor Security app was designed to assist users in protecting their tools, managing inventory, overseeing fleets, and configuring alarm settings. My team and I collaborated throughout the entire process: researching, ideating, user testing, and prototyping to address the needs of both the target audience and the client, while ensuring scalability.
Aims
Provide a seamless experience for the user in an application that still caters to the diverse functionality of Altor’s product.
Address the specific pain points of tradies, including theft prevention and reporting.
Optimise the onboarding experience for the user, keeping it concise and explicit.
Construct a design that supports Altor’s future developments.
Background
The Client
Altor, a technology startup specialising in innovative security solutions for tradespeople. The company focuses on protecting the tools and vehicles that tradies rely on daily.
The Scope
Based on initial discussions with the clients of Altor, our scope was established. Develop an app that offers seamless integration with Altor's existing security hardware.
Incorporating features such as:
Detailed tool inventory management
Alert customisation and real-time alerts
Team-based access for collaborative work environments
Whilst these were some features discussed, it was important to note that we would design some features that could be used for future use and not in the initial first launch of the app, scalability was considered.
Constraints
As the project was a part of our university project, some constraints already existed and then further constraints laid out whilst in discussion with the client:
12 week timeline
Adhere to the brand guidelines already established
Cater to a diverse audience, from tech-savvy site managers to less experienced tradies unfamiliar with digital tools.
Research
Secondary Research
Focus groups and interviews with tradies uncovered key user frustrations, including complex interfaces and inadequate theft prevention tools.
Ethnographic studies on forums and communities revealed low awareness of digital security solutions.
Primary Research
Identified gaps in existing security solutions, such as limited tool registration and insufficient integration with insurance.
Competitor analysis (e.g., Milwaukee One-Key, Vivint) highlighted features like geofencing and detailed inventory tracking.
Key Insights
Users prefer simple, intuitive interfaces with clear reporting and notifications.
Advanced features like biometric access and custom alarms are highly desired.
Personas
Based on primary and secondary research, two personas were established which would determine how we would approach the design of the app.
Dylan Yahyah
A 31-year-old electrician who needs a simple, reliable system to secure his tools and ute, focusing on ease of use and quick setup.
David Guernica
A 46-year-old site manager requiring advanced fleet management and reporting tools to monitor vehicles, assign permissions, and streamline team workflows.
These personas ensured that the app addressed both individual and team-based use cases, providing value across different levels of the construction industry.
Ideation
The ideation phase focused on translating research insights into tangible design concepts that addressed user needs while aligning with Altor’s objectives. Through brainstorming, sketching, and prototyping, the team explored creative solutions to enhance security, usability, and scalability.
Key Themes
Simplicity and Usability
Customisability and Flexibility
Scalability
Brainstorming
The team conducted sessions to generate ideas around critical app features, focusing on:
A step-by-step onboarding process with QR code registration.
Customisable alerts, allowing users to choose between push notifications, SMS, or calls.
Integration of advanced features like geofencing and biometric access.
Wireframing
Using insights from sketches, the team developed low- to mid-fidelity wireframes in Figma. These wireframes incorporated:
An onboarding flow with progress indicators.
A modular design for dashboards tailored to individual and team needs.
Interactive elements, like drag-and-drop for assigning permissions or adding tools to an inventory.
Final Design
The final design delivered a comprehensive mobile app with the following features:
Tool Security: Real-time tracking, customizable alarms, and theft reporting.
Fleet Management: Monitor vehicle usage, generate reports, and manage team access.
Streamlined Onboarding: QR code registration and guided setup for all devices.
Scalable Design: Prepared for future integrations with a web app and smartwatch widget.
